AI Customer Support Platforms

20

Brands

8

AI Engines

Apr 28, 2026

Last Updated

Top Brands Snapshot

Jump directly into the current leaders for this engine

ChatGPT

#1

Intercom Fin

#2

Zendesk AI

#3

Salesforce Agentforce Service

ChatGPT

10 / 10 brands Apr 28, 2026

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Rank	Brand	AI Index	Mention Rate	Rank Score	Rec. Strength	1st Mention	Mentions
👑 #1	Intercom Fin	92.0	92.0%	93.0%	90.0%	92.0%	0/5
🥈 #2	Zendesk AI	90.5	91.0%	90.0%	93.0%	87.0%	0/5
🥉 #3	Salesforce Agentforce Service	89.8	90.0%	91.0%	92.0%	83.0%	0/5
#4	Ada	88.4	88.0%	90.0%	88.0%	87.0%	0/5
#5	Forethought	86.1	86.0%	87.0%	85.0%	86.0%	0/5
#6	Freshdesk Freddy AI	84.7	84.0%	85.0%	85.0%	88.0%	0/5
#7	Kustomer AI	83.0	83.0%	82.0%	85.0%	84.0%	0/5
#8	Helpshift	82.4	81.0%	82.0%	86.0%	86.0%	0/5
#9	Gladly	82.3	82.0%	80.0%	86.0%	85.0%	0/5
#10	Gorgias	79.3	78.0%	76.0%	82.0%	90.0%	0/5